Responsible Gaming and Player Protection at Big Bass Splash

The goal of Big Bass Splash is to provide an entertaining and safe environment for all users. We are aware that online gaming can pose risks for a small group of people. Therefore, we actively advocate for player protection and offer you comprehensive tools and information to maintain control over your gaming behavior. Gambling should always be considered a form of recreation and never a means of making money.

The use of our services is strictly limited to individuals who are at least 18 years old. We perform identity checks during registration and for withdrawal requests. Should we find that a minor has accessed the platform, the corresponding account will be immediately blocked. We recommend that parents in Austria use filtering software such as Net Nanny or CyberPatrol to block their children's access to gaming websites.

To ensure that your visit to Big Bass Splash remains positive, we recommend observing the following rules:

• Play only for entertainment and not to settle debts.
• Set a fixed budget before you start and do not exceed it.
• Do not play if you are under the influence of alcohol or medication.
• Take regular breaks to avoid losing focus.
• Never try to "recover" losses by making risky bets.

We provide various features to help you actively manage your gaming behavior:

Personal Limits

You have the option to set daily, weekly, or monthly limits. These can include:

• Deposit limits: Limit the amount you can deposit within a period.
• Loss limits: Determine how much money you are allowed to lose at most.
• Session limits: Limit the time you spend on the platform per day.

Short Breaks (Time-Out)

If you feel that you need a break, you can have your account locked for a short period (e.g., 24 hours, 7 days, or 30 days). During this time, no login and no access to your games will be possible.

Self-Exclusion

For users who require a permanent or long-term break, we offer the self-exclusion option. Self-exclusion can be for several months or permanent. During this time, we will not send you any marketing materials, and the account lock cannot be lifted before the period expires.

Problematic gaming behavior often starts subtly. Pay attention to the following signs in yourself or others:

• Neglect of work, studies, or social contacts.
• Constant thinking about the next game or the next deposit.
• Lying to relatives about the extent of gaming activity.
• Irritability or restlessness when unable to play.
• Using money designated for essentials like rent or food.

Should you feel that your gaming behavior is getting out of control, it is important to seek help early. In Austria, there are specialized organizations that offer anonymous and free counseling. We recommend contacting regional specialist centers for addiction prevention. These institutions provide both psychological support and practical tips for managing problematic behavior.

We regularly train our employees to recognize signs of problematic gaming behavior. While we emphasize user self-responsibility, we reserve the right to intervene proactively if we detect worrying patterns. We are committed to processing all self-exclusion or limit-setting requests promptly and professionally.